After-sales Service

When installing the equipment, whether the installation is easy or not, on your own or with the assistance of our team, there are detailed manuals and all-round technical support to ensure safe and standardized installation. We also customize comprehensive and in-depth training courses for operators and maintenance personnel, covering operating methods, maintenance points and safety precautions, to help teams master their skills and reduce the incidence of failures and accidents.

Our products have gone through a number of stringent quality inspection hurdles in the production process, with excellent quality. Even so, if any quality problem occurs during the warranty period, for foreign customers, we have also established a remote assistance diagnostic mechanism, through online communication and diagnostic tools, to locate the problem as quickly as possible, to guide the on-site personnel to carry out the initial processing, and to reduce the downtime. If necessary, we will coordinate with international logistics to arrange professional maintenance personnel or send maintenance parts as soon as possible to minimize the impact on your business.

For a long time, we have been committed to providing customers with a complete range of crane parts, covering a wide range. We have a set of perfect inventory management system, which can accurately guarantee the timeliness and accuracy of parts supply. Whether you are carrying out routine equipment maintenance, or experiencing an emergency repair situation, you can quickly obtain the necessary parts, so that the equipment downtime is compressed to the shortest possible time, to ensure that your business operations will not be affected.